What happens after I place an order?
When is the latest I can place my order?
Will the arrangements look exactly like the image on the website?
We make every effort to replicate the flower arrangements as exactly as shown on our website. Sometimes the color on the website images are different than actuality due to screen filters. We reserve the right to make substitutions in the event a particular flower is not available. In this event, the integrity of the color scheme will be maintained and flowers of equivalent valuevwill be used.
Are these fresh or artificial flowers?
Will there be someone available to setup my arrangements upon delivery?
All deliveries include drop-off only. There will be no team member available to unpack and setup any items.
Do you offer full service for weddings and events?
I like a particular arrangement but not the colors of the flowers used, can I change the colors?
What information should I include when placing an order?
Do you accept orders via phone?
Unfortunately, we are unable to take orders via a phone at this time.
Can you deliver my order to multiple locations?
The delivery fee is for one drop-off location only. If you require additional location drop-off,
additional fees will apply.
What’s your refund/cancellation policy?
Cancellation must be received no less than 30 days prior to event date. Cancellation placed 30 days prior to the event date, will be issued a refund with a $60 administrative fee. No refunds are issued if cancelled within 30 days of the event.
Can I make changes to my order?
Additions must be made no later than 7 days prior to event date.
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